AT Research offers comprehensive research solutions as well as consulting within the range of planning and conducting research projects. We help to define and design market and social research for companies and institutions.
Types of research projects
We offer research products that deal with issues such as:
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RESEARCH ON CONSUMERS ATTITUDES AND HABITS
describes typical customer – his needs and habits as far as particular product/ service is concerned
allows to understand in-depth factors and forces that form consumer’s attitudes
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RESEARCH ON CUSTOMERS SEGMENTATION
indicates homogeneous subgroups among consumers/ users of products/ services
points out the target group and efficient way of attracting customers
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RESEARCH ON CUSTOMERS AND BUSINESS PARTNERS SATISFACTION
determines strengths and weaknesses of cooperation/ company and indicates aspects for improvement
as the result of the project we receive CUSTOMER SATISFACTION INDEX – CSI
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RESEARCH ON EMPLOYEE SATISFACTION
the aim is to reveal the atmosphere and organization standards of the company
allows to gain knowledge concerning the atmosphere among employees and their opinion about work conditions
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RESEARCH ON THE QUALITY OF CUSTOMER SERVICE
conducted in order to check if client service procedures are followed according to the standards
in such cases Mystery Shopping or Mystery Caller methodology is recommended
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RESEARCH ON BRAND POSITION
brand image – research describes how particular brand and it’s competitors are perceived by customers
brand awareness – research investigates brand acquaintance and trends in indexes variation
brand loyalty – research examines customer loyalty towards particular brand
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TESTS OF PRODUCTS, PACKAGING, LABELS, BRAND NAMES
determine the most preferred taste of product, packaging, brand name by customers
tests either product concept or finished product
determine market potential of the product, willingness to try among customers
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PRICE TESTS
indicate optimum and acceptable price of product and price flexibility among different customer segments
are useful in creating price policy
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ADVERTISING RESEARCHES
pre-tests (before broadcasting), post-tests (after broadcasting), research on advertising campaign effect
– changes of advertising acquaintance indexes and brand/ product perceiving
determine way of understanding advertising message as well as emotions, association being caused
helpful in choosing the draft advertising that promises the best
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Methods and techniques
We offer a wide variety of research methods and techniques:
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QUALITATIVE RESEARCH
Focus Group Interviews (FGI)
mini FGI
Individual In-depth Interviews (IDI)
observation (participant, non-participant)
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QUANTITATIVE RESEARCH
Paper and Pencil Interviews (PAPI)
Computer-Assisted Telephone Interviewing (CATI)
Computer-Assisted Web and Self Interviewing (CAWI, CASI)
questionnaires sent by post, auditorium interviewing
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DESK RESEARCH
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INTERNATIONAL RESEARCH |
We conduct projects of all kind such as:
ad hoc
consumer and opinion poll
in-home and in-hall test
business to business
omnibus
syndicate projects
distribution projects
panel and monitoring
Research projects are conducted within the following segments:
individual respondents - population, households, consumers
corporate respondents - companies, institutions
trade and service – stores, distribution channel
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Brief form
It happens from time to time that You would like to submit a research request but preparing it involves to much time. To make it easier and quicker we propose to use the brief form we have already designed. It contains all questions that are helpful when planning the research project. Please fill it in and send to us: biuro@atresearch.pl |
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